Electoral Commission of Queensland

Voter Assistance

There are a range of services available to give Queensland voters every possible opportunity to have their say at the ballot box.

Assisted services
Assistance at the polling boothA person may join you in the polling booth should you require assistance when making your vote. This person may act as an interpreter, read and explain the ballot paper instructions, complete the ballot paper according to your instructions and place the ballot paper in the ballot box. This service is available during early voting and on election day. 
Declared institution voting (DI)Prior to election day, polling officials visit patients and residents of registered declared institutions such as some hospitals or aged care facilities. This service is not available to institution staff or visitors.
To register a declared institution, please contact ECQ on 1300 881 665.
Disability accessInformation about disability access to polling booths will be available on this website during an election.  
Electoral visitor voting (EV)If you are eligible for this service, an election official will attend your address where you can cast your vote.
Mobile pollingElection officials may visit voters in eligible remote areas during an election.
Telephone votingA dedicated telephone voting system may be available for eligible electors including those with a disability. You must contact ECQ to register for this service. 
Translation and interpreting serviceA telephone translation and interpreting service is available for people with English as a second language. Please call 13 14 50.

You may also see our Multilingual Guide (PDF, 2.0 MB) for step-by-step voting instructions in 27 languages. 
Electronically assisted voting (EAV)Electronically assisted voting may be available for Queensland State elections (PDF, 4.2 MB) and Local Government elections (PDF, 4.2 MB).